ASYX delivers 24/7 x 365 support. Our online Support Portal provides an Online Manual, Training material and Frequently Ask Questions overview with Access to the ASYX Issue Tracking System. For additional information, please contact your nearest ASYX office
When contacting the ASYX Service Desk via the telephone or email, a support engineer will verify your contact details and product configuration. Once your information has been verified the initial “ticket” will be opened for you. The ASYX Issue Tracking System will then generate and provide you with a issue ID for tracking purposes.